Return, Refund, Exchange & Cancellation Policy

Customer satisfaction is important to us. This Refund Policy outlines the terms and conditions governing returns, refunds, exchanges, cancellations, and related requests. By placing an order through our website, you acknowledge and agree to the terms outlined below.

BUSINESS INFORMATION

Website Name: The Style Club

Business Ownership: This website is owned and operated by The Style Club.

Business Address:

Unit No. 105, Distribution & Warehouse Complex
NH-16 Logistics Corridor
Sankrail, Howrah
Kolkata Metropolitan Area – 711313
West Bengal, India

Email: support@thestyleclub.shop

Phone: +91 9652770411

RETURN ELIGIBILITY

Customers may request a return for eligible products within 7 days of successful delivery.

To qualify for a return, products must:

Be unused and unworn.
Be in original condition.
Be free from damage caused after delivery.
Include original tags, labels, and packaging.
Not show signs of washing, alteration, or misuse.
Be accompanied by valid order information.

Products that do not meet these conditions may not qualify for return approval.

NON-RETURNABLE ITEMS

For hygiene, safety, operational, or product protection reasons, certain products may not be eligible for return.

Returns may not be accepted for:

Used products.
Washed products.
Damaged products caused after delivery.
Products without original tags.
Products returned without authorization.
Promotional, clearance, or specially marked non-returnable products where stated.

The Style Club reserves the right to determine return eligibility after inspection.

RETURN REQUEST PROCESS

To initiate a return request:

Contact our support team within the eligible return period.
Provide:
- Order Number
- Customer Name
- Contact Information
- Reason for Return
- Supporting photographs where applicable
Wait for return authorization instructions from our team.

Unauthorized returns may not be accepted.

DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

If a customer receives:

A damaged item
A defective item
An incorrect item

The issue should be reported within 48 hours of delivery.

Customers may be asked to provide:

Product photographs
Packaging photographs
Order details
Additional information necessary for verification

Upon successful verification, appropriate resolution options may be offered.

EXCHANGE POLICY

Eligible products may qualify for exchange subject to:

Product availability
Verification requirements
Eligibility review

Exchange requests should be submitted within the applicable return period.

If the requested replacement product is unavailable, alternative solutions may be offered at our discretion.

REFUND ELIGIBILITY

Refunds may be considered in situations including:

Approved returns
Verified damaged products
Verified defective products
Verified incorrect products
Orders cancelled in accordance with this policy

Refund approval remains subject to inspection, verification, and compliance with policy requirements.

REFUND PROCESSING

Once a return or refund request has been approved and processed:

Refunds may be initiated through the original payment method whenever possible.
Processing timelines may vary depending on payment providers and financial institutions.
Customers will be notified when the refund process has been initiated.

Actual credit timelines may vary beyond our control.

CANCELLATION POLICY

Customers may request order cancellation before an order enters processing, packaging, dispatch, or shipment stages.

Once an order has been processed, packed, shipped, or handed to a delivery partner, cancellation requests may no longer be possible.

The Style Club reserves the right to approve or decline cancellation requests based on order status.

REFUSED OR UNDELIVERABLE ORDERS

If an order is refused by the customer or cannot be delivered due to circumstances such as:

Incorrect address information
Repeated delivery failures
Customer unavailability
Refusal to accept delivery

The Style Club may review the situation before determining eligibility for any refund, replacement, or other resolution.

Additional deductions or handling charges may apply where permitted.

RETURN SHIPPING

Where applicable, customers may be provided return instructions after approval of the return request.

Return shipping arrangements may vary depending on:

Customer location
Product category
Nature of the issue
Courier service availability

The Style Club reserves the right to determine the appropriate return procedure.

FRAUD PREVENTION

To protect customers and business operations, all return, refund, exchange, and cancellation requests may be subject to verification.

The Style Club reserves the right to:

Request supporting evidence.
Reject fraudulent claims.
Limit repeated abuse of return privileges.
Refuse requests involving suspicious activity.

POLICY ABUSE

Any attempt to misuse this policy, including but not limited to:

False claims
Repeated unreasonable requests
Product substitution
Intentional damage
Fraudulent activities

may result in denial of future requests and additional action where appropriate.

FORCE MAJEURE

Processing times, return handling, exchanges, and refunds may be impacted by circumstances beyond our reasonable control, including:

Natural disasters
Government restrictions
Transportation disruptions
Public emergencies
Operational interruptions

The Style Club shall not be liable for delays resulting from such events.

CHANGES TO THIS POLICY

The Style Club reserves the right to modify, update, or revise this Refund Policy at any time without prior notice.

Updated versions become effective upon publication on the website.

Customers are encouraged to review this page periodically.

CONTACT INFORMATION

For return, refund, exchange, or cancellation assistance, please contact:

The Style Club