Cancellation & Modification Requests

We understand that customers may occasionally need to cancel or modify an order after it has been placed. This Cancellation & Modification Requests Policy explains the conditions, procedures, limitations, and responsibilities associated with order cancellation and modification requests.

By placing an order through our website, customers acknowledge and agree to the terms outlined in this policy.

BUSINESS INFORMATION

Website Name: The Style Club

Business Ownership

This website is owned and operated by The Style Club.

Business Address

Unit No. 105, Distribution & Warehouse Complex
NH-16 Logistics Corridor
Sankrail, Howrah
Kolkata Metropolitan Area – 711313
West Bengal, India

Email: support@thestyleclub.shop

Phone: +91 9652770411

ORDER CANCELLATION REQUESTS

Customers may request cancellation of an order after it has been successfully placed.

Cancellation requests must be submitted as soon as possible after order placement.

Approval of cancellation requests depends on the current processing status of the order.

Submitting a cancellation request does not automatically guarantee cancellation approval.

ELIGIBLE CANCELLATION PERIOD

Cancellation requests are generally considered only if the order has not yet entered:

Order Processing
Packaging
Fulfillment
Dispatch
Shipment

Once an order progresses beyond these stages, cancellation may no longer be possible.

HOW TO REQUEST A CANCELLATION

Customers may request order cancellation by contacting our support team and providing:

Full Name
Order Number
Registered Email Address
Contact Number
Cancellation Reason

Our team will review the request and provide an update based on order status and operational feasibility.

CANCELLATION APPROVAL

Cancellation requests may be approved when:

The order has not entered fulfillment stages.
Inventory allocation has not been completed.
Packaging has not begun.
Shipping arrangements have not been finalized.

Approval remains at the sole discretion of The Style Club based on operational circumstances.

CANCELLATION LIMITATIONS

Cancellation requests may not be accepted when:

Orders have been packaged.
Orders have been dispatched.
Orders are already in transit.
Shipping documentation has been generated.
Fulfillment processes have been substantially completed.

In such situations, customers may need to refer to the applicable Refund Policy after delivery.

ORDER MODIFICATION REQUESTS

Customers may request modifications to an order after it has been placed.

Modification requests may include:

Address corrections
Contact number updates
Name corrections
Product variant adjustments
Size changes
Other eligible order-related changes

Modification approval depends on the processing status of the order.

ADDRESS CHANGE REQUESTS

Customers should carefully review shipping information before completing an order.

If an address change is required:

The request should be submitted immediately.
Changes may only be possible before processing or dispatch.
Approval cannot be guaranteed once fulfillment activities begin.

The Style Club shall not be responsible for delivery issues resulting from incorrect information provided during checkout.

PRODUCT OR SIZE CHANGE REQUESTS

Requests involving:

Product changes
Size changes
Variant modifications
Quantity adjustments

may be considered before order processing begins.

Approval depends on:

Inventory availability
Order status
Operational feasibility

Requested changes cannot be guaranteed.

CUSTOMER RESPONSIBILITIES

Customers are responsible for:

Reviewing order information carefully before checkout.
Providing accurate billing and shipping details.
Contacting support promptly when changes are required.
Monitoring communications regarding their order.

Failure to act promptly may limit available modification options.

REFUNDS FOR APPROVED CANCELLATIONS

Where cancellation requests are approved before shipment:

Refunds may be initiated in accordance with our Refund Policy.
Refund processing timelines may vary depending on payment providers and financial institutions.
Customers will receive confirmation once applicable processing has been initiated.

FRAUD PREVENTION

To protect customers and business operations, cancellation and modification requests may be subject to verification.

The Style Club reserves the right to:

Verify customer identity.
Request supporting information.
Reject suspicious requests.
Refuse fraudulent claims.

These measures help maintain transaction security and operational integrity.

REPEATED MISUSE

The Style Club reserves the right to restrict or refuse future services where repeated misuse is identified, including:

Excessive cancellations
Fraudulent activity
False information
Abuse of operational processes

Appropriate action may be taken where necessary.

FORCE MAJEURE

Cancellation and modification processing may be affected by circumstances beyond reasonable control, including:

Natural disasters
Government restrictions
Transportation disruptions
Public emergencies
Technology failures
Operational interruptions

The Style Club shall not be liable for delays caused by such events.

POLICY CHANGES

The Style Club reserves the right to modify, update, or revise this Cancellation & Modification Requests Policy at any time without prior notice.

Updated versions become effective immediately upon publication on the website.

Customers are encouraged to review this policy periodically.

CONTACT INFORMATION

For cancellation or modification assistance, please contact:

The Style Club